When trying to complete the integration between Spectrum and CABI the post install step hangs and does not progress after executing the command to start the post install

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Article ID: 74885

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Updated On:

Products

CA Spectrum

Issue/Introduction

When trying to complete the integration between Spectrum and CABI the post install step hangs and does not progress after executing the command to start the post install

Environment

Release: Spectrum 10.2.x integrated with CABI 3.x or 4.x
Component:

Resolution

As part of post install steps for integration Spectrum and CABI you have to run the following script:

postinstall.bat on Windows

postinstall.sh on Linux

If you select Y to install the CA Sample Templates this has been seen to cause the post install script not to run and it just hangs and doesn’t complete.

In order to avoid seeing this problem make sure to carry out the steps as documented selecting N so that the CA Sample Templates are not installed:

Do you want to install CA Sample Templates? (y/n)
n