SAM Check Installation Results

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Article ID: 74861

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am running a Check Installation in Software Asset Manager. I am getting messages:
e-mail configuration directive "error_from": not specified and e-mail configuration directive "error_retpath": not specified 

Environment

Release:
Component: CASAM

Resolution

The error_from and error_retpath entries are set in the config.ini, usually 

located at: 
\Program Files (x86)\CA\SAM\app\includes\prod\st\config.ini 

Examples of the entries to set: 

; directive: error_to; mandatory 
; error e-mail recipient list 
error_to = [email protected] 

; directive: error_from 
; from, example: "[email protected]
error_from = [email protected] 

; directive: error_retpath 
; return path, example: "[email protected]
error_retpath = [email protected]