Unable to import contracts SAM

book

Article ID: 74835

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am trying to import Contracts into CA Software Asset Manager. I am getting errors:
Invalid reference in field "import_contract_type_id" 
Invalid reference in field "import_contract_status_id" 
Invalid reference in field "import_customer_contact_con_id" 
Invalid reference in field "import_manufacturer_id" 

Environment

Release:
Component: CASAM

Resolution

The import ID field is required to import contracts. Verify that the Import ID's exist in the data file and are valid in the SAM application.