CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
I am trying to import Contracts into CA Software Asset Manager. I am getting errors: Invalid reference in field "import_contract_type_id" Invalid reference in field "import_contract_status_id" Invalid reference in field "import_customer_contact_con_id" Invalid reference in field "import_manufacturer_id"
Environment
Release: Component: CASAM
Resolution
The import ID field is required to import contracts. Verify that the Import ID's exist in the data file and are valid in the SAM application.