Data Importer errorThe combination of Model Name, Manufacturer ID and Tenant ID is not unique for all Model
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Article ID: 74834
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Updated On:
Products
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
I am trying to import assets in IT Asset Manager using the Data Importer. I am getting an error: 02/06/2018 06:02:43.423 AM Web Service threw exception CA.Common.Utilities.Exceptions.ValidationException: 1. The combination of Model Name, Manufacturer ID and Tenant ID is not unique for all Model: Virtual Machine, Null, Null
Environment
Release: Component: ARGIS
Resolution
Verify the model class in the data import file for the import matches the model class that currently exists on the asset.