CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
I am trying to check the Managed by CA APM box on an asset. When I check the box I get a message: Warning: The Asset could be a Configuration Item from CA SDM. Assign Model to this asset before saving it.
If I try to add a model I get an error: You cannot change the Asset Family for an existing asset.
Release: Component: ARGIS
When you open the asset in APM, check the asset family and class. Also subclass if there is one. Choose a model that has the same asset family and class and save.