Multi Valued Lookups not Sorting Values Alphabetically

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Article ID: 74820

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Values are not sorting alphabetically for Multi Valued Lookups (MVL) 

Steps to Reproduce:
1. Create a new attribute in an object (In this example: 'Project' object)

  • Go to Administration->Studio->Objects-Project->Attributes
  • Click 'New'
  • Enter values for required fields ('Attribute Name' and 'Attribute ID')
  • Select 'Data Type' of Multi Valued Lookup
  • Associate the attribute to an existing lookup (for example 'All Resource Browse')
  • Click 'Save and Return'

2. Add the attribute to the 'Layout: Edit' view of the object 
3. Open an existing instance of the object
In this example: Go to Home->Projects, then click on an existing project)
4. Click on the 'Browse' icon next to the attribute created in Step 1
5. Check the check box next to multiple values from the list and click 'Add'
6. Click 'Save' to save the changes to the attribute

Expected Results: The values in the attribute are sorted alphabetically 
Actual Results: The values in the attribute are not sorted alphabetically 

Cause

This issue is caused by defect: DE32385 / CLRT-80021

Environment

Release: 451-101-15.1-Clarity-Creator User License
Component:

Resolution

This issue is fixed in CA PPM 15.3.

Additional Information

Reference the Customer Reported Defect Resolution Policy for CA PPM