APMSQL not returning metrics from Collectors

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Article ID: 74770

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

When I try to query Agent metrics connecting through MOM using APMSQL, it is not returning metrics from Collectors.

Cause

1) The Token generated was not 'Public API' type
2) The Token generated was not by an 'Admin' user
3) Rest API is not enabled in MOM or Standalone EM IntroscopeEnterpriseManager.properties file:
introscope.public.restapi.enabled=false
    (default is not enabled)

Environment

Should be valid for all APM versions including latest 10.7

Resolution

1) Make sure the Token generated is 'Public API' type
2) Make sure the Admin user generates the Token
3) Rest API needs to be enabled in MOM IntroscopeEnterpriseManager.properties:
introscope.public.restapi.enabled=true
    (default is not enabled)