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Identity Governance - DBUTIL: DBVERSION error when trying to upgrade
Article ID: 7471
CA Identity Manager
CA Identity Governance
CA Identity Portal
After the database specifying phase in the upgrade, an error is presented concerning the inability to check the database version.
Upgrade cannot continue.
This is because the database does not have data and specifically the version of the installation. So installation software thinks this is a clean installation.
Identity Governance 12.6 SP2 and up
Either restore database to previous state where the data existed in the database or perform a clean installation.