The login button is greyed out or the content page does not look correct when using Internet Explorer 11 -- IE 11 and Jasper Reports 6.3

Products

• CA Spectrum

Issue/Introduction

When using IE 11 and Jasper Reports 6.3 either the login button is grayed out or once you are logged in the page formatting looks incorrect.

Environment

Release: SDBSFO99000-10.2-Spectrum-Device Based Suite-Server FOC
Component:

Cause

This is due to a setting on the Jasper server

Resolution

Force the Edge mode for IE by modifying the following section in the <Tomcat Install Directory>/WEBAPPS/JASPERSERVER-PRO/WEB-INF/decorators/decorator.jsp file on the JasperSoft Server: 

 

<!-- 

<meta http-equiv="X-UA-Compatible" content="IE=8"/> 

--> 

Uncomment this section, and then set content to "IE=Edge" instead of "IE=8". 

 

<meta http-equiv="X-UA-Compatible" content="IE=Edge"/>