SPC-OCC-11813: Error creating the model in landscape: The allowed device limit has been reached

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Article ID: 7462

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Updated On:

Products

CA Spectrum

Issue/Introduction

Unable to Discover any new devices. Auto discovery fails with an error : SPC-OCC-11813: Error creating the model in landscape: The allowed device limit has been reached

You will also notice that there is a License Device Limit : 100 mentioned in the Spectrum Control Panel.

 

 

Cause

This happens when you have installed Remote Operations Server on the machine instead of the complete SpectroSERVER. By design Remote Operations Server is limited to managing 100 device models. Reference https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-3/managing-network/remote-operations-suite/using-remote-operations-suite.html

- You can verify this by checking the Summary file under "<SPECROOT>\Install-Tool\logs" folder.

- The existence of "Remote Operations Connector" item shows that is a Remote Operations Server installation.

Environment

Release:
Component:

Resolution

You will need to uninstall the existing installation and reinstall the complete SpectroServer to remove this limitation.

Attachments

1558691533100000007462_sktwi1f5rjvs16gmz.png get_app
1558691530253000007462_sktwi1f5rjvs16gmy.png get_app