When I try to access the FSSUI : http://host.domain.com/siteminder/index.html / login
the Applet is not downloading.
I checked the browser configuration and the FSSUI Site is in the trusted sites. The browser uses JDK 1.7.
When I check the Network traces (http protocol) I can see:
2018.119381 130.119.150.229 10.130.224.65 HTTP 1066 GET /sitemindercgi/smadmcgi.exe?jar HTTP/1.1
2078.229815 10.130.224.65 130.119.150.229 HTTP 870 HTTP/1.1 500 Internal Server Error (text/html)
Checking the Apache error_log:
[error] [client 130.119.150.229] /opt/CA/siteminder/admin/smadmcgi.exe: error while loading shared libraries: libSmShutdownManager.so: cannot open shared object file: No such file or directory, referer: http://duspa01-u161157.ca.com/siteminder/smadmin_frameset.html
[error] [client 130.119.150.229] Premature end of script headers: smadmcgi.exe, referer: http://host.domain.com/siteminder/smadmin_frameset.html
There are missing paths to libraries in the Apache server configuration used for the FSSUI.
Add the following in the Apache httpd.conf:
SetEnv SM_ADM_UDP_PORT "44444"
SetEnv SM_ADM_TCP_PORT "44444"
SetEnv LD_LIBRARY_PATH /libr:/usr/lib:/opt/CA/siteminder/bin:/opt/CA/siteminder/lib:
Note : siteminder Policy Server is installed in /opt/CA/siteminder