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Why am I unable to logon to CA Chorus Software Manager?
Article ID: 7448
Updated On:
Products
Mainframe Software Manager (Chorus Software Manager)
Issue/Introduction
I am presented with the CA Software Manager (CSM) login screen. However, when I enter my credentials it fails stating I do not have a CA Chorus account.
Cause
The cause of the login failure was due to the customer specifying their CA Support Online credentials instead of their TSO login credentials.
Environment
CSM 6.0
Resolution
The CSM initial login needs the customer's TSO userID and password. The CA Support Online (CSO) credentials are used when Acquiring products and maintenance.
Feedback
Yes
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