How to remove 'X' image folder icon from service offerings

Article Id: 7446

Status: Published

Updated On: 14-02-2018 08:14

Legacy Id: TEC1879252

Products:

CA Service Catalog , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Removing the 'X' icon images from service offerings is not working in release 14.1 Catalog product but the same can be done in release 12.9 product.

Environment:

CA Service Catalog 14.1

Resolution:

If you have an image against an offering and you delete that image of file, you're going to get a broken link 'X' image.

This was introduced in 14.1 version probably for a uniformity across the board for all the offerings and to differentiate with the 'Browse Catalog: Show Folder Icon: Yes / No' feature

Additional Information:

Note: This feature when validated on 12.9 version, there is no 'X' icon (broken link) present next to an offerings even after adding or removing.