HTTPS is not working for UIM Admin Console
Article ID: 7441
Updated On:
Products
Issue/Introduction
Admin Console URL does not load in UMP when Https (SSL) is configured and the certificate is based on hostname instead of IPAddress.
Cause
When https is configured for UMP and Admin Console and the certificate is based on hostname instead of IPAddress the Admin Console URL fails to load from UMP. The direct link where the hostname can be used is working fine but UMPs default is to use IPAddress.
Environment
Resolution
open the RAW Configuration of the UMP wasp probe on the UMP server with Ctrl right mouse click
open the ump_common section
add New Key
Enter key name: adminconsole_url
Enter value: https://<fullqualified hostname of adminconsole host>:<ssl port>/adminconsoleapp/
save the modification
deactivate the wasp probe on the UMP server
activate the wasp probe on the UMP server
start AdminConsole from the Actions pulldown in the USM in UMP and it will come up with the url from the wasp configuration instead with an URL with IPAddress.
Additional Information
Change the address to Admin Console in USM
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