?F180313008? About CAPIM enterprise management, check-in error

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

If we have already checked-out privileged account, we cannot remove the endpoint with the following error.
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Fatal: Failed to execute DeleteEndpointEvent. ERROR MESSAGE: SmApiWrappedException:Cannot delete the selected endpoint. You must check-in all shared account passwords before you can delete the endpoint.
==
So we have to check-in against the privileged account.
However, we cannot check-in against the privileged accounts because of errors like this.
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Command result doesn't contain text. Command: 'passwd XXXXX'. Received: 'passwd XXXXX
==
Can we remove the endpoint without check-in?

Environment

WIndows
CA PIM 12.9SP2 ENTM

Resolution

Yes, it is possible.

[STEPS]
on SAM WebUI:
1: Please select the menu.
"Privileged Accounts"->"Accounts"->"Modify Privileged Account"
2: Please check "Disconnected Account" against checked-out privileged Accounts.
3: Please check-in against checked-out privileged Accounts.
    (You should be able to check-in without error.)
4: Please remove the endpoint.