Unable to edit Application

Article Id: 7416

Status: Published

Updated On: 14-02-2018 08:14

Legacy Id: TEC1281844

Products:

CA API Developer Portal , CA API Gateway

Issue/Introduction:

Unable to edit application on Api portal due to following error "The action could not be completed due to a failure on the Gateway. Please contact your Gateway administrator"

Cause:

If you look at catalina.out log you would see the similar error as below

<l7:Detail>Invalid API Key |</l7:Detail>
<l7:ApiKey>l7xx4c19c868be054270ac43z3768de02542</l7:ApiKey>

Environment:

Release: L7APIP99000-3.1-API Developer Portal-Perpetual
Component:

Resolution:

1. Log in to cms as admin

2. Click on plugin administrator

3. Click on layer 7 gateway

4. Click on sync Api keys

5. Now try and edit the application again.