During StandBy server installation, the installer hangs in the first installation step:
Configuring Service Management common tables
The message found in /tmp/casm/install.log file is the following:
INFO [DeployThread: Configuring CA Service Management common tables] [DatabaseManager] trying to persist the information configParameters class com.ca.smsi.installcore.model.SDMConfig value [email protected]
The error is due to an existing lock on al_cdb_configurationparameters db table.
CA Service Desk Manager 17.0
Remove the lock on al_cdb_configurationparameters db table and rerun the installation.
Check with your db Administrator for details about the lock and how to remove it.