CABI summary dashboard not loading from UMP

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Article ID: 7371

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

On trying to open the CABI summary dashboard from UMP it just spins with nothing returned.

Https is enabled on both UMP as well as CABI server

Another observation is that we have to open or at least login to CABI page first (10.x.x.x:8443/cabijs) directly then we can open the CABI summary dashboard from UMP. 



cabi_summary.png

Environment

UIM 8.51CABI 2.0

Resolution

This issue is related to UMP/ CABI server configured with self signed certificates .This is due to a limitation on how some some browsers handle SSL-certificates.

Open the CABI page directly on a browser like firefox 

https://10.x.x.x:8443 

You will see a security message related to certificate but are able to accept the certificate. 

Add exception and save the certificate 

After this on logging to UMP you should be able to load the CABI summary dashboard page 

 

Attachments

1558700215089000007371_sktwi1f5rjvs16oz5.png get_app