Customer was getting the following error while running the provisioning process to create AD accounts:
creation failed: Connector Server Add failed: No such object (ldaps://server:20403)
While checking the account template, we noticed that the OU referred at the matched account container rule was missing in AD itself - so Provisioning Server was trying to create an account on a nonexistent OU.
There are two ways to fix this issue:
1. Re-create the missing OU in Active Directory;
2. Change the destination OU at the Account Container rule to match an existing OU.