A user defined with the same profile as mine gets a different menu when entering PCS.
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Article ID: 73193
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Updated On:
Products
FAQS - Automated Systems Operation
Issue/Introduction
A user defined with the same profile as mine gets a different menu when entering PCS.
A colleague that is defined to FAQS ASO (via the SCTY option) has the same profile as I do. When I enter PCS I get a menu with 21 items to select from. When he enters PCS, he gets a menu with only 5 items (Y, H, O, M, and X). I deleted his ID from ASO and then created a new one for him by placing a C next to my ID and over typing the ID with his, but that made no difference. How can I fix this?
Environment
Release: Component: FAQPCS
Resolution
Enter PCS from the main screen and select option “S” - System Security. From that screen, select option “O”- Online Function Security. In this particular case, we found his 'MODEL ID' was $DEFAULT and ours was CGI so we changed his to CGI.