Reintegrate EEM on local server option presented during install
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Article ID: 73149
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Updated On:
Products
CA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk ManagerCA Service Catalog
Issue/Introduction
During the installation of Catalog, ITAM, or Service Desk when integrated with EEM, what are the guidelines for checking the option "Reintegrate EEM on local server"?
What does this option mean?
Environment
All CA Service Management Products and versions
Resolution
The given option works as follows.
Enter the required server details in the selected Common Component Details page. For example, if you have selected CA Process Automation as the common component, enter the server details in the CA Process Automation Details screen.
Use the "Reintegrate CA Process Automation/EEM on local server" option to reintegrate common components (CA EEM, CA Process Automation) on a system even after completing the CA Service Management installation. It allows you to reconfigure the common components again.
For example, if while upgrading to CA Service Management, you have already integrated CA Service Desk Manager and CA EEM and then you decide to change the CA EEM server details and want to reintegrate these common components, you should select this option to reintegrate these products.
Note this option only reintegrates the common components for CA Service Management.