HTTP Status 404 on OC after upgrade

Products

CA Spectrum DX NetOps

Issue/Introduction

After upgrading CA Spectrum, the error “HTTP Status 404 - /spectrum/admin/index.jsp” is observed when launching the OneClick Server from the Web Browser as below:

Environment

Release:
Component:

Cause

Ideally the old jar file(s) should be replaced by new jar file(s) during an upgrade. If the old jar file was being used by some other process and does not get removed, there would be two jar files instead of one in the library folder.

The usual cause of the issue is old jar file(s) still existing in the %SPECROOT%/tomcat/lib folder

Now when Tomcat is starting it is trying to read the class file of the struts jar file and it finds the old jar file and reads first and hence faces problems as the code is looking for latest class files and which will be under the new struts file.

The Spectrum Tomcat log file should have the below information:

.

... (localhost-startStop-1) (org.apache.struts2.dispatcher.Dispatcher) - (ERROR) - Dispatcher initialization failed

Unable to load configuration. - bean - jar:file:/E:/win32app/Spectrum/tomcat/lib/struts2-core-2.3.32.jar!/struts-default.xml:65:72

at com.opensymphony.xwork2.config.ConfigurationManager.getConfiguration(ConfigurationManager.java:70)

at org.apache.struts2.dispatcher.Dispatcher.init_PreloadConfiguration(Dispatcher.java:445)

at org.apache.struts2.dispatcher.Dispatcher.init(Dispatcher.java:489)

at org.apache.struts2.dispatcher.ng.InitOperations.initDispatcher(InitOperations.java:74)

at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.init(StrutsPrepareAndExecuteFilter.java:57)

at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:279)

at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:260)

at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:105)

at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4958)

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5652)

at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)

at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:899)

at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:875)

at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)

at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1260)

at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:2002)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at java.lang.Thread.run(Thread.java:745)

Caused by: Unable to load bean: type: class:com.opensymphony.xwork2.ObjectFactory - bean - jar:file:/E:/win32app/Spectrum/tomcat/lib/struts2-core-2.3.32.jar!/struts-default.xml:65:72

at com.opensymphony.xwork2.config.providers.XmlConfigurationProvider.register(XmlConfigurationProvider.java:245)

at org.apache.struts2.config.StrutsXmlConfigurationProvider.register(StrutsXmlConfigurationProvider.java:102)

at com.opensymphony.xwork2.config.impl.DefaultConfiguration.reloadContainer(DefaultConfiguration.java:234)

at com.opensymphony.xwork2.config.ConfigurationManager.getConfiguration(ConfigurationManager.java:67)

... 20 more

Caused by: Bean type class com.opensymphony.xwork2.ObjectFactory with the name struts has already been loaded by bean - jar:file:/E:/win32app/Spectrum/tomcat/lib/struts2-core-2.3.16.3.jar!/struts-default.xml:40:72 - bean - jar:file:/E:/win32app/Spectrum/tomcat/lib/struts2-core-2.3.32.jar!/struts-default.xml:65:72

at com.opensymphony.xwork2.config.providers.XmlConfigurationProvider.register(XmlConfigurationProvider.java:229)

... 23 more

... org.apache.catalina.core.StandardContext filterStart

SEVERE: Exception starting filter struts2

Unable to load configuration. - bean - jar:file:/E:/win32app/Spectrum/tomcat/lib/struts2-core-2.3.32.jar!/struts-default.xml:65:72

at org.apache.struts2.dispatcher.Dispatcher.init(Dispatcher.java:501)