I have configured my Service Desk Manager environment for SSL, but now the export button no longer works.
Release: SDM 17.x
NX_SERVLET_SERVER_URL and/or NX_LOCAL_SERVLET_SERVER_URL pointing to non-SSL URL
Log into the Service Desk Manager application server and browse into the installation folder. Within the root of the folder take a backup of the NX.ENV file and then edit the following variable:
Change it to
In the example above "servicedeskhostname" would represent the hostname of the ServiceDesk server, and 8443 is the port.
Save the file and recycle services of CA Service Desk Manager for the change to take place.