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'No suitable driver found for jdbc:OpenAccess' error when running JasperSoft reports
Article ID: 7297
Updated On:
Products
CA Service Management - Service Desk Manager
CA Service Desk Manager
Issue/Introduction
'No suitable driver found for jdbc:OpenAccess' error when running JasperSoft reports.
Environment
CA Service Desk Manager 14.1.03 or higher, 17.x
JasperSoft 6.x and 7.x
All Supported Operating Systems
Resolution
Please follow the steps from the following DOCOPS URL to edit the SDM data source in Jasper:
Install and Integrate CABI JasperReports Server r6.4.3 with CA Service Management
Specifically, the JDBC driver should be "com.ddtek.jdbc.openaccess.OpenAccessDriver"
For the URL portion of the SDM_DS JasperSoft datasource, it must be in the format of:
jdbc:openaccess://<ca_sdm_hostname>:19987;ServerDataSource=Default
Where <ca_sdm_hostname> is the host name of the server where CA SDM is installed.
Test the data source connection and save the changes.
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