I deliver a SD package to install Microsoft OneDrive but it gets not installed on the target workstation even, if the job result is OK.

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

I deliver a SD package to install Microsoft OneDrive but it gets not installed on the target workstation, even if the job result is OK.

Environment

Client Automation 14.0 and 14.0 SP1

Cause

Some software may require user context interaction during the setup process in order to personalize their installation.

MS OneDrive is one of these applications and the SD package installing it, should be properly configured to allow the user interaction.

Resolution

In order to allow user interaction during the installation process when delivering software using SD, please open the 'Options' tab of the installation Procedure properties.

In that pane, there is a checkbox named 'Enable user interaction (WinLH only)" which should be checked on to allow user interaction during the installation. 

 

                 

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When the mentioned check was checked on, the SD job succeeded installing Microsoft OneDrive, which is a package that requires user interaction during the installation. 

 

Additional Information

You can find more information on this topic following this link:

Software Delivery Enhancements for Interactive Software Deployment on Windows Vista or Later