After upgrade to 10.5.2 the Team Center map is missing object icons when viewed with IE11 and only relationship lines are visible.

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Article ID: 7278

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

After upgrade to 10.5.2 the Team Center map is missing object icons when viewed with IE11 and only relationship lines are visible. This problem did not exist in 10.5.1.

Using Developer Mode/F12 shows JavaScript errors:

TypeError: Object doesn't support property or method 'find'

<Please see attached file for image>

ie11_atc_10_5_2.jpg

 

Chrome, Firefox & Edge display the icons correctly e.g.

<Please see attached file for image>

chrome_atc_10_5_2.jpg

 

Cause

10.5.2 is using a javascript function Array.prototype.find() which is not supported by IE11, but is supported by Chrome, Firefox & Edge

MDN > Web technology for developers > JavaScript > JavaScript reference Standard built-in objects > Array > Array.prototype.find()

Environment

APM 10.5.2

Resolution

This problem has been resolved in 10.5.2 HotFix 2 which can be requested via a Support case (APM10.5.2HF2_DE302229.zip)

Additional Information

The Browser Compatibility for APM Team Center can be viewed via the new PCM website:

APM Product Compatibility Matrix > APM Team Center 10.5.x

Attachments

1558700138972000007278_sktwi1f5rjvs16oyb.jpeg get_app
1558700136729000007278_sktwi1f5rjvs16oya.jpeg get_app