CA Software Asset Manager 4.2.1 upgrade error on check installation with php_cli_executable

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

When running the check installation after upgrading the CA SAM directories to 4.2.1, the check installation fails with an error related to the php_cli_executable

<Please see attached file for image>

Environment

Upgrade from any CA Software Asset Manager 4.x release to CA Software Asset Manager 4.2.1

Cause

There is a new config.ini entry for the php_cli_executable path that needs to be populated with a correct path. 

Resolution

1.  Edit the config.ini file, located at:  \Program Files (x86)\CA\SAM\app\includes\prod\st

2.  Modify the php_cli_executable entry with the path to the php.exe  

     For example:  php_cli_executable = "C:\\Program Files (x86)\\CA\\SAM\\env\\php\\php.exe\\"    (backslashes and double quotes are required)