Access to the Staff Member Properties page now requires a user to have the global access right "Project - View Management - All"

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Article ID: 7265

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

When a user (a resource manager, for example) attempts to view the properties page of a Staff member in CA Project & Portfolio Management (PPM), they encounter an error message and are unable to view the page. The error message displayed is  

"Error 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator"
 

Steps to Reproduce

  1. Create a user with the rights typically associated with a Resource Manager type user:
     
    • Resource - Create
    • Resource - Edit - All
    • Resource - Edit Financial - All
    • Resource - General - All
    • Resource - External Access
    • Resource - Hard Book - All
    • Resource - Navigate
    • Resource - Soft Book - All
    • Resource - Update Skills - All
    • Resource - View - All
    • Resource - View Book - All
    • Resource - View Financial - All
    • Resource - View Ideas - All
    • Resource Management - Navigate
    • Timesheets - Navigate
       
  2. Set up a resource and make the Resource Manager from Step 1 the manager for this resource
     
  3. Create a project and add the resource from Step 2 to the Team
     
  4. Create a task in the project and assign the resource from Step 2 to the task
     
  5. Login as the Resource Manager
     
  6. Click on the Resources link
     
  7. Click the Resource Allocation icon for the resource in Step 2
     
  8. Click the "Properties" icon for the resource

Expected Results:

The user is shown the properties page for a resource.

Actual Results:

The user is not shown the properties page for the resource and instead receives the "Error 401 - Unauthorized appears followed by "Error Error 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator".

Cause

This is caused by defect DE34161

Environment

This issue applies to the following:
  • CA PPM 15.1 Below patch levels: Patch 4, Patch 5, and Patch 6
  • CA PPM 15.2 Base and 15.2 Patch 1

Resolution

This defect is fixed as of CA PPM 15.1 Patch 7, 15.2 Patch 2 and 15.3.

Workaround

Add the global access right Project - View Management - All to the user that needs to view the properties of the resource.