Resources missing and IPSD0003 No statistics available after sysname of LPAR is changed

Products

• CMDB for z/OS
• NetSpy Network Performance
• NetMaster Network Automation
• SOLVE
• NetMaster Network Management for SNA
• NetMaster Network Management for TCP/IP
• NetMaster File Transfer Management

Issue/Introduction

After changing the system name on the LPAR, resources are not available and the IP statistics screen shows errors

System ...+,SYSA    
   Condition Summary,13:13 (Auto-refreshed)            Warning  Problem  Status
 - No stacks monitored                                    0        0  OK
 - No stack interfaces monitored                          0        0  OK
 - No ports monitored (by number)                         0        0  OK
 - Enterprise Extender                                    0        0  OK
 - APPN/HPR (HOST0001.A01SYS)                             0        0  OK
   IP Traffic Summary 09:55                          Pkts/Sec  B/Sec  Conns
 - IP Throughput:    IPSD0003 No statistics available from NM000001
 - Application:      IPSD0003 No statistics available from NM000001
 - TCP Server Port:  IPSD0003 No statistics available from NM000001
 - Home Address:     IPSD0003 No statistics available from NM000001
 - Remote Network:   IPSD0003 No statistics available from NM000001
 - IP Protocol:      IPSD0003 No statistics available from NM000001
 - Subsystem:        IPSD0003 No statistics available from NM000001

 

Environment

Netmaster Network Management for TCP/IP - all GA releases

Resolution

Ensure the SOCKETS parameter group is initialized and active.

1. In the Netmaster region, go to /PARMS 
2. Select the SOCKETS parameter group with option U (update)
3. Review the information on both screens (use PF8 for second screen)
4. Make any necessary changes.
5. Action the parameter group with F6.
6. Check the initialization log (F5) to ensure it has initialized correctly.

Re-run express setup

1. In the Netmaster region, issue  /RADMIN.AD.I  from the command line.
2. Create a new System image including LOAD=YES.
3. Note the system image name and version
4. Go to /PARMS
5. Select AUTOIDS with option U (update)
6. Update the System image name and version
7. Save off with PF3 so that the new system image is loaded when the region is cycled.

You should now see resources in the IP monitor (/IPMON)
Your IP statistics on the main menu (or in the IP Summary screen) should now contain data - it may take a few moments to refresh and populate.

Additional Information

If this does not match your problem, please review these additional documents for a possible solution: 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=98157

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=45396

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=47960