Getting NSX953 USERID: uuuuuuuu REVOKED

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Article ID: 7263

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

Logon attempt to Netmaster fails with  NSX953 USERID: uuuuuuuu REVOKED but the Userid does not show as REVOKED in external security.

Cause

When Netmaster calls external security, it receives this response back

  *** RETURN ***   RC=24

indicating a revoked userid.

Environment

All products in the Netmaster Suite

Resolution

A problem exists for this userid with the FACILITY definition in the external security product. It may be missing for the userid or group.

Please contact your security team.

Additional Information

This document applies to regular userids only.

If you are experiencing a problem with background userids or the above solution does not correct your problem, please contact support.