Getting NSX953 USERID: uuuuuuuu REVOKED

Products

• CMDB for z/OS
• NetSpy Network Performance
• NetMaster Network Automation
• SOLVE
• NetMaster Network Management for SNA
• NetMaster Network Management for TCP/IP
• NetMaster File Transfer Management

Issue/Introduction

Logon attempt to Netmaster fails with  NSX953 USERID: uuuuuuuu REVOKED but the Userid does not show as REVOKED in external security.

Environment

All products in the Netmaster Suite

Cause

When Netmaster calls external security, it receives this response back

  *** RETURN ***   RC=24

indicating a revoked userid.

Resolution

A problem exists for this userid with the FACILITY definition in the external security product. It may be missing for the userid or group.

Please contact your security team.

Additional Information

This document applies to regular userids only.

If you are experiencing a problem with background userids or the above solution does not correct your problem, please contact support.