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Error: FAILED_INVALID_RESPONSE_RETURNED by enabling SLO in Federation

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Article ID: 7260

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On SITEMINDER CA Single Sign On Federation (SiteMinder)

Issue/Introduction

 

When trying to configure SLO for a Federation Partnership which works properly. The SLO has been configured as per the documentation (1)(2)(3)(4), and the following errors show up:

-- FWSTrace.log:

[06/15/2017][09:32:42][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Calling authorizeEx to invoke SAML2 assertion generator.]
[06/15/2017][09:32:42][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Request to policy server for generating saml2 assertion/artifact based on selected profile. [CHECKPOINT = SSOSAML2_GENERATEASSERTIONORARTIFACT_REQ]]
[06/15/2017][09:32:42][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Transient IP check: false]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Result of authorizeEx call is: 1.]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Received the assertion/artifact response based on profile selected. [CHECKPOINT = SSOSAML2_RECEIVEDASSERTION_RSP]]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Not enforcing ForceAuthnTimeouts.]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Received the following response from SAML2 assertion generator: SAML2Response=NO.]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Transaction with ID: 4b16d281-58910273-7ab61828-d829e82a-461ba673-ac failed. Reason: FAILED_INVALID_RESPONSE_RETURNED]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][SSO.java][processAssertionGeneration][Denying request due to "NO" returned from SAML2 assertion generator.]
[06/15/2017][09:32:45][2016][4212][4b16d281-58910273-7ab61828-d829e82a-461ba673-ac][ErrorRedirectionHandler.java][redirectToErrorPage][Sending HTTP Error 500 ]

-- Affwebservices.log:

[2016/4212][Thu Jun 15 2017 09:32:45][SSO.java][ERROR][sm-FedClient-02890] sm-FedClient-02890 (4b16d281-58910273-7ab61828-d829e82a-461ba673-ac, FAILED_INVALID_RESPONSE_RETURNED, , , )

 

Environment

 

Policy Server R12.52 SP1

 

Cause

 

SLO requires Session Store and persistent realm.

 

Resolution

 

Enabling the persistent flag in the realm where configuring SLO solves this issue.

 

Additional Information

 

(1)

    Configure Single Logout
    

(2)

    (Optional) Configure Single Logout
    

(3)

    Enable Single Logout
    

(4)

    SSO and SLO Dialog (SAML 2.0 IdP)