Installation or Upgrade of ITCM Agent on Linux/Unix, following error appears :
Aborting install due to error previously reported
10:42:11 !! Script executed with error: 1
Script or command "scripts/install/postinterview" failed with exit code 1.
Reason:The script or command encountered a problem.
Action:Find further details in the installation log file
This problem could be caused by a corrupted installation of ITCM Agent.
In output of command
lsm -l -O PIF
The products ca-dsm* are present but the files/directories under /opt/CA/DSM (or under directory set by $CA_ITCM_BASEDIR) are missing or partially deleted
Client Automation Unix\Linux - All versions
The solution is to delete the corrupted installation of ITCM Agent with this command :
lsm -e ca-dsm
and try again the installation