This document provides information on how to navigate the CA DocOps site to find information such as messages.
Some clients have had trouble navigating the CA DocOps site to find things like messages. For example., CA IDMS users may have trouble finding information about messages from journal analyzer, such as the E024 - BGIN MATCHES RUN UNIT ENTRY
Begin by Bookmarking the DocOps home page (https://docops.ca.com/home) in your web browser.
From that page, there's a 'Select a Product' box. If you key in 'IDMS' there. it shows several options:
CA IDMS - 19.0
CA IDMS Messages
CA IDMS Reference
One of the challenges many clients have is knowing which of these to choose. That's why we recommend always starting with the Docops home page, as a reminder that there are multiple places to search. We generally recommend searching both the "CA IDMS - 19.0" & the "CA IDMS Reference" pages when looking for something, to ensure nothing relevant is overlooked.
When you have a question about messages, start with the "CA IDMS Messages" page. For example, if you are trying to find information about a Journal Analyzer message, click on this option & it will take you to the repository for all of the IDMS message manuals. From that page there are 2 ways to find this message:
1- On the left-hand menu bar you'll see a list of 'manuals'. One of them is named "CA IDMS Journal Analyzer Messages". If you choose that one, one of the chapters is titled "Error Messages". It lists all of the "E0xx" messages from Journal Analyzer, including this one. You can click on the specific error message and it will display on the right-hand side.
2- From the "IDMS Messages" page, you'll find a 'Search this product' bar right underneath the title "CA IDMS Messages" in the left-hand menu bar. If you enter E024 in that Search bar, it will pull up the correct page.
Using either route, here is the URL it will take you to: https://docops.ca.com/ca-idms-msgs/19/en/ca-idms-journal-analyzer-messages/error-messages/e024-journal-analyzer
There is also a "Message Search" field available that will allow you to find documentation on messages from IDMS base software and the associated tools.