Message rule selection of a message rule in some message rulesets
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Message rule selection of a message rule in some message rulesets

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Article ID: 72152

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Updated On:

Products

SOLVE:Operations Automation SOLVE:Access Session Management SOLVE:FTS SOLVE

Issue/Introduction

When a same message rule is defined on some rulesets and loaded to SOLVE, how SOLVE process when the message is hit ?

Environment

Release : All   
Component : SLACCS00200-5.0-SOLVE:Access-Session Management

Resolution

SOLVE uses a message rule from a primary ruleset and from a ruleset to be included first. The order of loading can be seen by SOLVE log.

RE0108 RULESET2   INCLUDED  ----> Second 
RE0108 RULESET3   INCLUDED  ----> Third 
RE0102 RULESET1   LOADED    ----> First


Order of loaded rulesets can be seen by LOADED RULESETS in EVENTVIEW : RULESET STATUS ( =/EADMIN.S.R) as well.

 LOADED RULESETS                                                      STATUS   
********************************* TOP OF DATA *********************************
RULESET1       X                                                    ACTIVE  ----> First 
RULESET2    SSS                                                     ACTIVE  ----> Second 
RULESET3    AAA                                                     ACTIVE  ----> Third
******************************* BOTTOM OF DATA ********************************