Message rule selection of a message rule in some message rulesets

Products

• SOLVE:Operations Automation
• SOLVE:Access Session Management
• SOLVE:FTS
• SOLVE

Issue/Introduction

When a same message rule is defined on some rulesets and loaded to SOLVE, how SOLVE process when the message is hit ?

Environment

Release　:　All　 　
Component　:　SLACCS00200-5.0-SOLVE:Access-Session Management

Resolution

SOLVE uses a message rule from a primary ruleset and from a ruleset to be included first.　The order of loading can be seen by SOLVE log.

RE0108 RULESET2   INCLUDED  ----> Second 
RE0108 RULESET3   INCLUDED  ----> Third 
RE0102 RULESET1   LOADED    ----> First 

Order of loaded rulesets can be seen by LOADED RULESETS in EVENTVIEW : RULESET STATUS ( =/EADMIN.S.R) as well.

 LOADED RULESETS                                                      STATUS   
********************************* TOP OF DATA *********************************
 RULESET1       X                                                     ACTIVE  ----> First  
  RULESET2    SSS                                                     ACTIVE  ----> Second  
  RULESET3    AAA                                                     ACTIVE  ----> Third 
******************************* BOTTOM OF DATA ********************************