After following TEC1680587 to upgrade Tomcat web server used with CABI JasperSoft from 7.x to 8.x, JasperSoft interface is not available and produces the following error: HTTP Status [404] – [Not Found] Type Status Report Message /jasperserver-pro
Article ID: 7210
Updated On:
Products
Issue/Introduction
After following TEC1680587 to upgrade Tomcat web server used with CABI JasperSoft from 7.x to 8.x, JasperSoft interface is not available and produces the following error:
HTTP Status [404] – [Not Found]
Type Status Report
Message /jasperserver-pro
Cause
The Tomcat Catalina log contains the following error:
SEVERE [localhost-startStop-1] org.apache.catalina.core.ContainerBase.addChildInternal ContainerBase.addChild: start:
org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/jasperserver-pro]]
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734)
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1107)
at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1841)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoClassDefFoundError: org/apache/tomcat/dbcp/dbcp/BasicDataSourceFactory
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClass(Unknown Source)
at java.security.SecureClassLoader.defineClass(Unknown Source)
at org.apache.catalina.loader.WebappClassLoaderBase.findClassInternal(WebappClassLoaderBase.java:2277)
at org.apache.catalina.loader.WebappClassLoaderBase.findClass(WebappClassLoaderBase.java:811)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1254)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1119)
at org.apache.naming.factory.FactoryBase.getObjectInstance(FactoryBase.java:61)
at javax.naming.spi.NamingManager.getObjectInstance(Unknown Source)
at org.apache.naming.NamingContext.lookup(NamingContext.java:839)
at org.apache.naming.NamingContext.lookup(NamingContext.java:159)
at org.apache.naming.NamingContext.lookup(NamingContext.java:827)
at org.apache.naming.NamingContext.lookup(NamingContext.java:173)
at org.apache.catalina.core.NamingContextListener.addResource(NamingContextListener.java:1091)
at org.apache.catalina.core.NamingContextListener.createNamingContext(NamingContextListener.java:661)
at org.apache.catalina.core.NamingContextListener.lifecycleEvent(NamingContextListener.java:249)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5105)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
The reference to JSBasicDataSourceFactory extends a library that Tomcat 8.x no longer supports
Environment
Resolution
1. Stop the Apache Tomcat 8.x service on the JasperSoft server
2. Navigate to the <Apache Tomcat 8.x Install Directory>\webapps\jasperserver-pro\META-INF directory
3. Open the CONTEXT.XML file with a text editor
4. Replace all instances of 'com.jaspersoft.jasperserver.tomcat.jndi.JSBasicDataSourceFactory' to 'com.jaspersoft.jasperserver.tomcat.jndi.JSCommonsBasicDataSourceFactory'
5. Save changes to the file
6. Restart the Apache Tomcat 8.x service on the JasperSoft server
Additional Information
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