Fatal error during upgrade of Spectrum 10.2.1
Article ID: 7201
Updated On:
Products
Issue/Introduction
When upgrading Spectrum to 10.2.1 you may encounter a fatal error when installing/upgrading mysql.
Environment
Cause
When upgrading the following error is received:
Installing d:/win32app/spectrum/mysql/my.cnf with basedir = d:/win32app/spectrum/mysql ...
Enabling InnoDB...
InnoDB has been enabled.
Starting mysql service ...
Service successfully removed.
Service successfully installed.
The mysql service is starting.
The mysql service was started successfully.
Waiting for mysql to start up...
Executing mysql_upgrade.exe script...
Looking for 'mysql.exe' as: d:\win32app\spectrum\mysql\bin\mysql.exe
Looking for 'mysqlcheck.exe' as: d:\win32app\spectrum\mysql\bin\mysqlcheck.exe
d:\win32app\spectrum\mysql\bin\mysql_upgrade.exe: the '--basedir' option is always ignored
Error: Server version (5.5.39-enterprise-commercial-advanced) does not match with the version of
the server (5.5.53) with which this program was built/distributed. You can
use --skip-version-check to skip this check.
FATAL ERROR: Upgrade failed
Creating access for spectrum in database ...
Deleting all remote access to database ...
Deleting all anonymous database users ...
****** Installation of the Distributed Data Manager Complete ******
Resolution
WMI service is running and needs to be stopped. Once stopped the upgrade will finish successfully.
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