Cannot cut and paste CiscoACEContainer and CiscoACE models out of Spectrum New Devices container

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Article ID: 7197

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Updated On:

Products

CA Spectrum

Issue/Introduction

With the "Unmanaged Trap Discovery" enabled in Spectrum, when a Cisco ACE device, not currently discovered in the Spectrum database, sends a trap to Spectrum, a CiscoACEContainer and CiscoACE is created inside the New Devices container and cannot be cut and pasted out.

Cause

The EditModesMask attribute id 0x130ce is set to a value greater than zero on the CiscoACEContainer and CiscoACE models which prevents the ability to cut and paste them.

Environment

Release: a7n0c000000PBNr
Component:

Resolution

Setting the EditModesMask attribute id 0x130ce is set to a value greater than zero on the CiscoACEContainer and CiscoACE models by design. However, you can use the following steps to cut and paste the CiscoACE model to a container model of choice.

1. Log into OneClick as an ADMIN user 

2. Navigate into the New Devices container 

3. Navigate into the CiscoACEContainer 

4. Select the CiscoACE model 

5. Click on the Attributes tab in the Component Detail panel 

6. Filter for and select the EditModesMask attribute id 0x130ce 

7. Note the current value of the EditModesMask attribute id 0x130ce 

8. Change the value of the EditModesMask attribute id 0x130ce to zero "0" 

9. Right mouse click on the CiscoACE model and select Cut from the menu 

10. Navigate into the container model you wish to paste the CiscoACE model into and paste. The CiscoACEContainer model in the New Devices container should automatically delete when the last CiscoACE model is removed. 

11. Set the EditModesMask attribute id 0x130ce on the CiscoACE model back to the original value noted in step 7 above 

12. Right mouse click on the CiscoACE model and select Reconfiguration -> Reconfigure Model from the menu. A new CiscoACEContainer model should be created.