After an incompatible job completes, it never picks up that that job that was in Processing has completed, so the next job never runs.
Steps to Reproduce
Expected Result: The Delete Investments job moves to "Processing" status, because the incompatible job that was running has now been completed.
Actual Result: The Delete Investments job goes into "Scheduled" status and does not run
The JS Heart Beat job is not scheduled in the environment.
The query below will tell you if the job is scheduled to be run.
select sj.id job_id, sj.name, sj.is_visible
from CMN_SCH_JOBS sj
inner join CMN_SCH_JOB_DEFINITIONS sjd on sj.job_definition_id=sjd.id
If no results are returned the job has possibly been deleted.
Release: All Supported
update cmn_sch_job_definitions set is_admin_visible = 1 where job_code ='job_check_heart_beat' ; commit ;
update cmn_sch_job_definitions set is_admin_visible = 0 where job_code ='job_check_heart_beat' ; commit ;
Open an issue with Broadcom support for assistance