AdminUI performance is slower for Federation Partnerships and Certificate management


Article ID: 7185


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On


When I'm accessing Federation Objects on AdminUI and Policy Server 12.52, the Federation screen and its data got rendered quickly. We see the Policy Server smpolicysrv process using 87 % of the CPU when searching and giving data to the AdminUI.

But when I do the same operation in 12.6 environment, the Policy Server smpolicysrv process uses up to 168% of the CPU when I access the same screen and rendering the data was noticeably slower.

More, after displaying the partnership list, when I attempt to view a Partnership by just clicking on it, I observe that the smpolicysrv process at one stage consumed full CPU and the screen keeps spinning with no results. I cancel the screen and re-opening it, then it worked. I get the data. And I see the Policy Server process consuming 70 % of the CPU.

I noticed this behavior on 12.6 environment for Federation partnerships and Certificate management objects.

Why does I have this problem in 12.6 ? How can I fix it ?



This is a known issue which affects earlier R12.6 version in terms of performance for high amounts of these objects:

These metrics are for Both Windows 2012 R2 and RHEL7 environments.R12.60R12.60.1.2406
Partnership View (when having 130+ partnerships in store)Indefinite time (CPU usage went upto 98%)~45sec-1min (CPU usage went upto 55%)
Certificate Management (when having 80+ certificates in the store)~1:30-2min (CPU usage went upto 98%)~30-40sec(CPU usage went upto 55%)



Policy Server R12.6AdminUI R12.6


The AdminUI performance for Federation partnerships and Certificate management has been improved significantly in R12.6.01, and upgrading to this release solves the issue.

Additional Information

Defects fixed in R12.6.01