Error when creating user: com.netegrity.imapi.impl.BLTHContextImpl cannot be cast to com.netegrity.imapi.impl.EventContextImpl

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

After upgrade this client could no longer create a new user.  Would see the following after trying to create a user:

com.netegrity.imapi.impl.BLTHContextImpl cannot be cast to com.netegrity.imapi.impl.EventContextImpl 

 

Environment

Linux\WindowsFor this client it occured after an upgrade from 12.6 to 14.0

Cause

Server logs showed connection refused errors but after review we found the hostname was incorrect.

Caused by: javax.naming.CommunicationException: incorrecthost.com:19389 [Root exception is java.net.ConnectException: Connection refused (Connection refused)] 
at com.sun.jndi.ldap.Connection.<init>(Connection.java:226) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:137) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1614) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2746) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:319) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:192) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:210) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:153) [rt.jar:1.8.0_131] 
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:83) [rt.jar:1.8.0_131] 
at org.jboss.as.naming.InitialContext.getDefaultInitCtx(InitialContext.java:122) 
at org.jboss.as.naming.InitialContext.init(InitialContext.java:107) 
at javax.naming.ldap.InitialLdapContext.<init>(InitialLdapContext.java:154) [rt.jar:1.8.0_131] 
at org.jboss.as.naming.InitialContext.<init>(InitialContext.java:98) 
at org.jboss.as.naming.InitialContextFactory.getInitialContext(InitialContextFactory.java:44) 
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684) [rt.jar:1.8.0_131] 
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313) [rt.jar:1.8.0_131] 
at javax.naming.InitialContext.init(InitialContext.java:244) [rt.jar:1.8.0_131] 
at javax.naming.InitialContext.<init>(InitialContext.java:216) [rt.jar:1.8.0_131] 
at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:101) [rt.jar:1.8.0_131] 
at com.ca.identitymanager.policyxpress.plugins.data.PxDataLDAPQuery.getInitialContext(PxDataLDAPQuery.java:163) [identitymanager.jar:] 

Resolution

Modified the PX rule with the correct hostname.