Changes in Oneclick on font size cannot be saved and are ignored.

Article Id: 7174

Status: Published

Updated On: 14-02-2018 07:13

Legacy Id: TEC1368076

Products:

CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management

Issue/Introduction:

Font Size in OneClick console cannot be changed.

Cause:

Since the customer upgraded to CA Spectrum 10.2.1, we can't save the change in the Font Size in OneClick Console, like right-click on "column-bar" in the alarm table.

This problem happens in any Font Size setting in Preferences.

- Preferences -> General -> Default Field Font

- Preferences -> General -> Default Table Font

- Preferences -> Alarms Tab -> Alarms Table -> Font

- Preferences -> Events Tab -> Events Table -> Font

- etc

<Please see attached file for image>

The problem does not happen in CA Spectrum 10.2 release.

Environment:

Release:
Component: SPCOCK

Resolution:

The SE team has created patch Spectrum_10.02.01.PTF_10.2.128 which will address this issue:

Symptom: Changing the Font size in OneClick Console by editing the preferences is not preserved.

Resolution: Changing the Font size in Preferences under OneClick Console View menu is preserved as expected.

If you see the same issue in your environment on Spectrum 10.2.1, please open a CA Support case and ask for this patch.

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