Changes in Oneclick on font size cannot be saved and are ignored.

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Article ID: 7174

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Updated On:

Products

CA Spectrum

Issue/Introduction

Font Size in OneClick console cannot be changed.

Cause

Since the customer upgraded to CA Spectrum 10.2.1, we can't save the change in the Font Size in OneClick Console, like right-click on "column-bar" in the alarm table. 

This problem happens in any Font Size setting in Preferences. 

- Preferences -> General -> Default Field Font 

- Preferences -> General -> Default Table Font 

- Preferences -> Alarms Tab -> Alarms Table -> Font 

- Preferences -> Events Tab -> Events Table -> Font 

- etc 

<Please see attached file for image>

OC_Font_Size.png

The problem does not happen in CA Spectrum 10.2 release. 

Environment

Release:
Component: SPCOCK

Resolution

The SE team has created patch Spectrum_10.02.01.PTF_10.2.128 which will address this issue:

 

Symptom: Changing the Font size in OneClick Console by editing the preferences is not preserved. 

Resolution: Changing the Font size in Preferences under OneClick Console View menu is preserved as expected. 

 

If you see the same issue in your environment on Spectrum 10.2.1, please open a CA Support case and ask for this patch.

Attachments

1558703427367000007174_sktwi1f5rjvs16q8i.png get_app