Users receive Proxy error when trying to access Rally Insights

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

From time to time users will see a Proxy error when trying to access Rally Insights

Environment

Release:
Component: ACSAAS

Resolution

Clearing browser cache (for all time) and cookies, then reloading the Insights page will resolve the issue.

Clearing the following cookie should resolve the issue as well