Videos for CA Agile Central not working on help.rallydev.com

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Article ID: 7146

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Updated On:

Products

CA OPS/MVS Event Management & Automation CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

On https://help.rallydev.com there are several tutorial videos available. When trying to play any of these videos in a browser, the browser will try to download a SWF file instead of playing the video

Environment

Release:
Component: ACSAAS

Resolution

The browser does not allow to play Flash content. You will need to change your browser setting to allow Flash content from our help page. See the following links for the needed steps per browser:

Enable Flash in Chrome

Enable Flash in Firefox

Enable Flash in Internet Explorer