Policy Server is not generating the metrics to APM Introscope provider related to specific User Store
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Article ID: 7144
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
The Policy ServerĀ is not generating the metrics to APM Introscope provider related to User Store specific which SSO is supposed to generate.
Cause
When the User Store is in a Directory Mapping, no statistics are producedĀ for the given User Store.
Environment
Policy Server : R12.52 CR00Introscope Agent : 8.0.2.0Introscope Manager : 12.0.4.0User Store : CA Directory R12 SP2
Resolution
This has been fixed in R12.52 SP1 CR08
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