Policy Server is not generating the metrics to APM Introscope provider related to specific User Store
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Article ID: 7144
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
The Policy ServerĀ is not generating the metrics to APM Introscope provider related to User Store specific which SSO is supposed to generate.
Environment
Policy Server : R12.52 CR00Introscope Agent : 8.0.2.0Introscope Manager : 12.0.4.0User Store : CA Directory R12 SP2
Cause
When the User Store is in a Directory Mapping, no statistics are producedĀ for the given User Store.
Resolution
This has been fixed in R12.52 SP1 CR08
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