CAS9578E - Product = KO50 PSW = 078D2000 E56CC8FE Completion Code = 00C4
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CAS9578E - Product = KO50 PSW = 078D2000 E56CC8FE Completion Code = 00C4

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Article ID: 71407

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Updated On:

Products

CIS COMMON SERVICES FOR Z/OS 90S SERVICES DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services Datacom/AD CA ECOMETER SERVER COMPONENT FOC Easytrieve Report Generator for Common Services INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT Mainframe VM Product Manager CHORUS SOFTWARE MANAGER CA ON DEMAND PORTAL CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Xpertware

Issue/Introduction

After applying the necessary CA maintenance for compatibility with z/OS release, CICS regions are experiencing abends and errors.  ENF is issuing a CAS9578E message stating a S0C4 abend is occurring in product KO50.  Specifically, in this case, product KO50 is CA Top Secret.  

Environment

CICS region security established using CA Top Secret through the CA Common Services for z/OS CAENF/CICS component. 

Cause

CAENF cannot establish it's security intercepts due to an abend in the CA product in control at a CAENF/CICS intercept point.    

Resolution

Essentially the CAS9578E message is CAENF reporting that it can't continue processing due to the abend in the product named in the message. 

Contact the CA product's customer support for a resolution.