AWS probe not discovering all EC2 devices

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Article ID: 7137

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

AWS probe is not displaying all EC2 instances.

 

Specifically, EC2 instances in the following regions are not displayed:

 

EU (London) - eu-west-2

US East (Ohio) - us-east-2

Canada (Central) - ca-central-1

 

 

Cause

The 5.26 probe version doesn't contain all the regions as we intended to begin supporting these newer regions in version 5.31 of the probe which is due out at the end of July 2017.

 

 

Environment

AWS EC2 monitored with AWS probe v5.26

Resolution

As a workaround to make this work in the current version, edit the aws.cfg and look for the <Regions> section. At the end of that section, append the following: 

 

<14> 

name=EU (London) Region 

code=eu-west-2 

</14> 

<15> 

name=US East (Ohio) Region 

code=us-east-2 

</15> 

<16> 

name=Canada (Central) Region 

code=ca-central-1 

</16> 

 

 

 

Restart the probe after this, and it should be able to discover the EC2 instances in those regions.