Job fails to run on Windows with error CAWA_E_20020 Logon failed
Article ID: 7076
Updated On:
Products
Issue/Introduction
Job fails to run on a Windows Agent with the following message reported in the spool:
CAWA_E_20020 Logon failed for ASPEN\SVC_US_PDR_ST due to: Logon failure: unknown user name or bad password. Error code: 1326
Environment
Resolution
The encountered problem can be related to the machine definition or the job owner credentials needed to be added in autosys_secure.
The recommended solution was to add the following attribute to the machine definition:
opsys : windows
Example:
insert_machine: machine-name
type: a
node_name: agent-node-name
opsys: windows
The problem maybe resolved by adding opsys: windows attribute to the machine definition.
To list the machine definition you can run the command
autorep -m <machine_name> -q
If the problem persists confirm that the job owner is defined in autosys_secure and not locked by operating system. Only for windows agents jobs requires users and passwords are defined in autosys_secure.
To list the job definition
autorep -J <job> -q
To lists all users with passwords from the command line run
autosys_secure -s -host ALL
Additional Information
You can find autosys_secure command documentation here
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