SNMPcollector probe in failed state after deployment

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When attempting to deploy probes to a hub with a local ADE and Distsrv we are seeing the following error

Caused by: java.net.UnknownHostException: samplehostname.com: samplehostname.com: No address associated with hostname
    at java.net.InetAddress.getLocalHost(InetAddress.java:1505)
    at org.h2.util.NetUtils.getLocalAddress(NetUtils.java:261)
    ... 22 more

Environment

Unified Infrastructure Manager 8.xLinux operating system

Cause

The hosts file is improperly setup. The ADE is doing a lookup and not able to find itself and thus, unable to deploy to that system.

Resolution

To resolve this add the samplehostname.com to the top of the /etc/host.

 

For example

Samplehostname.com 192.168.0.10

 

This is assuming the FQDN is samplehostname.com and the local ip address you wish to communicate with is 192.168.0.10

Once done, simply cold start the automated deployment engine probe and try to redeploy via Admin Console.

The issue should be resolved.