SNMPcollector probe in failed state after deployment

Article Id: 7055

Status: Published

Updated On: 14-02-2018 08:15

Legacy Id: TEC1506033

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

When attempting to deploy probes to a hub with a local ADE and Distsrv we are seeing the following error

Caused by: java.net.UnknownHostException: samplehostname.com: samplehostname.com: No address associated with hostname
    at java.net.InetAddress.getLocalHost(InetAddress.java:1505)
    at org.h2.util.NetUtils.getLocalAddress(NetUtils.java:261)
    ... 22 more

Cause:

The hosts file is improperly setup. The ADE is doing a lookup and not able to find itself and thus, unable to deploy to that system.

Environment:

Unified Infrastructure Manager 8.xLinux operating system

Resolution:

To resolve this add the samplehostname.com to the top of the /etc/host.

For example

Samplehostname.com 192.168.0.10

This is assuming the FQDN is samplehostname.com and the local ip address you wish to communicate with is 192.168.0.10

Once done, simply cold start the automated deployment engine probe and try to redeploy via Admin Console.

The issue should be resolved.