SNMPcollector probe in failed state after deployment

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

When attempting to deploy probes to a hub with a local ADE and Distsrv we are seeing the following error

Caused by: java.net.UnknownHostException: <host name>.com: <host name>.com: No address associated with hostname
    at java.net.InetAddress.getLocalHost(InetAddress.java:1505)
    at org.h2.util.NetUtils.getLocalAddress(NetUtils.java:261)
    ... 22 more

Environment

Any supported UIM version

probe: snmpcollector

Linux operating system

Cause

The hosts file is improperly setup. The ADE is doing a lookup and not able to find itself and thus, unable to deploy to that system.

Resolution

To resolve this add the <host name>.com to the top of the /etc/hosts file.

 

For example

<host name>.com ##.##.##.##

 

This is assuming the FQDN is <host name>.com and the local ip address you wish to communicate with is ##.##.##.##

Once done, simply cold start the automated deployment engine probe and try to redeploy via Admin Console.

The issue should be resolved.