Discovery of device from discovery console getting failed with error "SPC-OCC-10907 no device to model"

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Article ID: 7054

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Updated On:

Products

CA Spectrum

Issue/Introduction

Discovery of a device from discovery console getting failed with an error "SPC-OCC-10907 : no device to model".

Cause

One possible cause is the value on the community string in the "SNMP Community String" field of the Discovery Configuration contains a trailing space. This can be due to copy & paste of community string. 

Environment

Release:
Component:

Resolution

To check for a trailing space:
  • Open OneClick console, select tools > Utilities > Discovery console: to launch the Discovery console window

        

<Please see attached file for image>

Discover_console.JPG

  • Once the Discover console is opened, select the appropriate landscape from drop down and the configuration to discover the device,

        

<Please see attached file for image>

D_Console.png

  • Here, we have selected landscape as (0x2000000) with Configuration 1,
  • To check for a trailing space, highlight the community string
  • In the below image we can see the space is getting added with community string highlighted in blue color:

        

<Please see attached file for image>

space.jpg

  • Remove the additional spaces after SNMP community string, and then try to discover, this should fix the issue.

Attachments

1558691569135000007054_sktwi1f5rjvs16gnu.jpeg get_app
1558691567148000007054_sktwi1f5rjvs16gnt.png get_app
1558691564323000007054_sktwi1f5rjvs16gns.jpeg get_app