Discovery of device from discovery console getting failed with error "SPC-OCC-10907 no device to model"

Products

• CA Spectrum

Issue/Introduction

Discovery of a device from discovery console getting failed with an error "SPC-OCC-10907 : no device to model".

Environment

Release:
Component:

Cause

One possible cause is the value on the community string in the "SNMP Community String" field of the Discovery Configuration contains a trailing space. This can be due to copy & paste of community string. 

Resolution

To check for a trailing space:

• Open OneClick console, select tools > Utilities > Discovery console: to launch the Discovery console window

        

<Please see attached file for image>

• Once the Discover console is opened, select the appropriate landscape from drop down and the configuration to discover the device,

        

<Please see attached file for image>

• Here, we have selected landscape as (0x2000000) with Configuration 1,
• To check for a trailing space, highlight the community string
• In the below image we can see the space is getting added with community string highlighted in blue color:

        

<Please see attached file for image>

• Remove the additional spaces after SNMP community string, and then try to discover, this should fix the issue.