NFA 9.3.6 To CAPC Sync Failure: Column 'routerAddress' / 'r.ID' is ambiguous

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

You may experience NFA 9.3.6 Sync failures with CAPC/NPC where you see errors in the ProductSyncWS.log:

0:00:47 3 - Pull - : 

Column 'routerAddress' in field list is ambiguous 

MySql.Data.MySqlClient.MySqlException (0x80004005): Column 'routerAddress' in field list is ambiguous 

at MySql.Data.MySqlClient.MySqlStream.ReadPacket() 

at MySql.Data.MySqlClient.NativeDriver.GetResult(Int32& affectedRow, Int64& insertedId) 

at MySql.Data.MySqlClient.Driver.GetResult(Int32 statementId, Int32& affectedRows, Int64& 

 

0:00:47 3 - Pull - : 

Unknown column 'r.ID' in 'field list' 

MySql.Data.MySqlClient.MySqlException (0x80004005): Unknown column 'r.ID' in 'field list' 

at MySql.Data.MySqlClient.MySqlStream.ReadPacket() 

at MySql.Data.MySqlClient.NativeDriver.GetResult(Int32& affectedRow, Int64& insertedId)

 

 

Environment

Network Flow Analysis 9.3.6CAPC 3.0+Windows Server 2012

Cause

Due to some of the changes made in NFA 9.3.6, some additional SQL changes may have to be made for some customer environments.

Resolution

1. RDP to the NFA Console Server and open up a CMD prompt.
2. Type and execute: mysql reporter
3. Execute these 4 queries one at a time.
   1. UPDATE reporter.automaticgroup_definitions SET membershipWhere="r.ID > 0" WHERE definitionName='All Routers';
   2. UPDATE reporter.automaticgroup_definitions SET membershipWhere="folder.id={0}" WHERE definitionName='Custom Reports By Folder';
   3. UPDATE reporter.automaticgroup_definitions SET membershipWhere="av.harvesterAddress='{0}'" WHERE definitionName='Routers By Harvester';
   4. UPDATE reporter.automaticgroup_definitions SET membershipWhere="deleted='N'" WHERE definitionName='All Site to Site';
4. You can now quit MySQL and open the CAPC/NPC GUI and execute a full re-sync to NFA.